NCTI Troubleshooting Advanced Services Practice Test 2025 – Complete Prep Guide

Question: 1 / 400

What does it mean if the DS indicator on an EMTA flashes continuously?

The EMTA is working properly

There is a problem with the power supply

There is no DOCSIS carrier recognized

When the DS (Downstream) indicator on an EMTA (Embedded Multimedia Terminal Adapter) flashes continuously, it signifies that the device is unable to recognize a DOCSIS (Data Over Cable Service Interface Specification) carrier. This condition typically indicates that the EMTA is not receiving a signal from the cable modem termination system (CMTS) or that the signal strength is inadequate for successful communication. The continuous flashing indicates an ongoing attempt by the EMTA to lock onto a downstream channel, but the failure to do so prevents it from establishing a stable connection.

It's important to troubleshoot this issue by ensuring that the coaxial cable is properly connected and free from damage, checking for any service outages, or verifying that the EMTA has been provisioned correctly in the network. The inability to detect a DOCSIS carrier can prevent the device from functioning effectively, impacting internet or telephony services provided through the EMTA.

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The EMTA needs a firmware update

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